Working student / Intern Business Intelligence Analyst (f/m) based in Munich

  

The Customer Experience Team at NavVis is an interdisciplinary group of technical account managers, engineers, service designers and product managers. Our mission is to design and provide an outstanding service experience, to collect and analyze user insights, and to put these insights into practice together with our development teams. As an intern or working student in Business Intelligence, you will work closely with our Business team to deliver content for the Customer Experience team on our services, products, and customers' success.

You will work on:

  • Maintaining and further developing our current customer success analytics landscape
  • Reviewing and optimizing processes embedded in existing business tools
  • Assessing and selecting appropriate analytics tools to be used by over 140 employees spread over multiple legal entities and countries
  • Driving implementation and configuration of analytics tools for generating dynamic reports
  • Consulting on KPIs for multiple customer success and experience activities from user education to support
  • Conducting data analysis for strategic business decisions 

You have:

  • An information systems, industrial engineering, computer science or similar university degree in progress
  • Outstanding analytical skills
  • Strong Excel modeling experience
  • Good SQL knowledge
  • Experience with structuring complex matters
  • Strong communication and listening skills

We will be thrilled if you have:

  • Worked on implementing new processes or tools in the past
  • Experience with analytics tools such as Power BI or similar
  • Programming experience

WHAT WE OFFER:

  • Take the chance to build & influence the performance of our high tech products instead of “only” running analyses or of doing “plain” software development
  • Use top notch IT equipment, including your own Bose headphones
  • Work closely with passionate, international & highly talented colleagues in a casual environment with flexible working hours
  • Find us in the heart of Munich, close to Stiglmaierplatz with great cafes, shops and subway around
  • Join your NavVis colleagues and continuously grow your biz/tech skills with courses from our internal “NavVis University” which brings you topics from expert internal & external trainers
  • Strong teams are built on strong bonds. Join us for bi-weekly BrownBag lunches, regularly team-building activities, self-organized employee activities (sky is the limit on these!) and annual team off-sites
  • Take care of your well-being at work and enjoy our fully stocked kitchen with an original Italian coffee machine & all kinds of cereals and fruits

Sounds interesting?

Apply now online at www.navvis.com/company/careers or send your complete documents (cover letter, CV, references) to position@navvis.com

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